Shipping Policy 

 Raon Delivers in the Greater Montreal region (within 15 km of saint_laurent)

Thank you for visiting and shopping at March Raon! Following are the terms and conditions that constitute our Shipping Policy. 

FREE delivery for orders over $40.00 (before taxes) within the Greater Montreal area(within 15 km of saint_laurent).

For orders outside of the Greater Montreal area(within 15 km of saint_laurent), Shipping fees will apply depending on shipping options and orders’size (weight and volume) of the order. (Canada Post Shipping Rate apply)

 

Delivery time(Local Delivery) In Montreal Area

Orders placed before 4:00 pm(EAST) are delivered Sameday or Next day. ( Local Delivery )

If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow an additional day in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Please, note that delivery times are in business days format. Although, we try our best to ship your items out as soon as possible, the delivery times may vary depending on a number of factors:

Delivery rates (Local Delivery) in montreal Area

A flat delivery fee of $8.99 will be displayed at checkout for orders under $40.00. (excluding tax)

 

Shipping Times Within Canada (excluding Montreal)

Orders within Canada (outside of the Greater Montreal area) will be
processed 1 to 2 days from the moment the order is placed.


The estimated arrival time of the order will vary based on your location and
selected shipping options:

Standard Shipping (business days) :3 - 8 Days

Processing times are not included in shipping ETA and range from 1-3 business days (holidays, special occasions may delay both processing and shipping times). 

Please, note that delivery times are in business days format. Although, we try our best to ship your items out as soon as possible, the delivery times may vary depending on a number of factors:

Shipment range

 Raon Ships in Within Canada– Currently, only standard shipping is available for addresses in your locations. If ordering from a remote location, shipping may be delayed by a few days.

Some items (fresh and/or frozen items, heavy items) cannot be shipped to remote locations and exclude some local delivery region. If an item cannot be shipped to remote locations and exclude local delivery region, this information appears on the product detail page.

Shipment confirmation 

You will receive a Shipment Confirmation email/SMS once your order has shipped.

Damages

 If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.